Pontoon Caretaker

Airlie Beach, Queensland, Australia · Cruise Whitsundays expand job description ↓


About Us

Cruise Whitsundays is winner of QLD's best large Tourism & Transport Operator in 2014 and operates day cruises to the Great Barrier Reef, the famous Whitehaven Beach and connections to island resorts throughout the 74 islands of the Whitsundays.

At Cruise Whitsundays the focus is on quality, safety and of course, having fun! With modern, state of the art vessels and facilities, rigorous staff training and customer focus the company is setting new standards in the region.

About the Opportunity

Cruise Whitsundays is seeking a Pontoon Caretaker to join the team. The successful candidate will, through relevant procedures, be responsible for the servicing, maintenance upkeep and functionality of ancillary vessels, machinery & equipment on the Great Barrier Reef pontoons ensuring the best possible facilities for our day & overnight guests. Additionally, they are responsible for the training and supervision of the overnight pontoon crew members. Additional responsibilities will include:

  • Assisting the Pontoon Manager to maintain presentation of the Pontoons and Auxiliary vessels
  • Customer service and product delivery
  • Start-up and shut-down of generators and engines
  • Comply with Cruise Whitsundays Safety Management Systems
  • Be proactive with continuous improvement and efficiency
  • Stock control
  • Train new crew on board the pontoon in all in water practices as well as any of the pontoon/ancillary vessels
  • Oversee the daily pontoon tasks and supervision of pontoon employees
  • Ensuring maintenance is undertaken on board and defects are recorded
  • Rescue and lookout duties for guests


About You

  • Experienced Deckhand or Pontoon Crew member with extensive Marine Tourism experience
  • Coxswain, Open (essential)
  • Mechanical Engineering experience, Master V and MED II (advantageous)
  • Possess a Maritime Radio Operator’s Licence, Responsible Service of Alcohol certificate and First Aid Certificate, with AED and O2
  • General aptitude for maintenance and engineering
  • Can conduct risk assessments and introduce practical safety measures
  • Working knowledge on how to conduct safety drills
  • Comprehend inclement weather procedures (Cyclone procedures) and understand weather forecasts
  • Ability to manage time and have strong organisational skills
  • High attention to detail
  • Ability to work autonomously with vessel handling experience as well as part of a team
  • Experience leading a small team with the ability to train excellence
  • Excellent communication and problem solving skills with customer service resolution skills
  • Flexibility to spend extended period of living on the pontoon as well as the ability to work weekends

To submit your application for this exciting role please answer the corresponding questions and attach a copy of your resume detailing your suitability for the role.

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